Shipping Info

DPD

We offer next day delivery with tracking number via DPD couriers. Usually orders are dispatched once payment clears the same day before 12:30.

Items ordered Monday to Thursday by 12:30pm are delivered the next day. Items ordered on Friday & the weekends will be shipped the following Monday, excluding bank and public holidays.

Some of the items listed may become out of stock, and in this case are placed on back order and are dispatched from Europe, should you order an item that is on back order, you should allow 3-5 working days for delivery, in extremely rare cases this can be 5-7 working days, should you order an item that will take longer than the normal delivery period we will contact you to inform you of when to expect delivery.

You are responsible for providing the correct postal address, email address, telephone number and postal code and must be available to take delivery of all ordered product either in person or through an authorised assignee. All deliveries are within normal business hours and we pass on your number to our courier who may call you when your item(s) are on their way.

Prior to delivery our courier company may contact you to confirm delivery details. It is your sole responsibility to be available to take this call. Claims for non-delivery must be made within 7 days of dispatch of goods. Where orders are placed after notified last order date butleroutdoorpower.com does not accept responsibility for late delivery. Proof of Delivery of products(s) shall be good evidence of delivery of the specific product(s) as requested by the customer and no question shall be raised as to delivery of individual items therein. Risk in respect of goods transfers to you the buyer upon execution of delivery docket.
Many thanks for shopping with us!